ENA may stop and/or fail to restart when:
- The license is invalid, for example it has expired. ENA would raise Entuity Server License Alert events warning of an imminent failure. When using a central license server, ENA raises events that identify the failing server, for example Entuity License Expired and this Entuity Server is No Longer Operational.
- You should obtain a valid license file from your Entuity representative and replace the expired license. For a license with the same name, you only have to stop and restart the Entuity server for the new license to take effect.
- There is insufficient disk space. ENA would generate events warning of potential disk space problems on its server. Also, you should check diskmonitor.log for a history of disk space usage. You should obtain a larger disk or make more space available.
- Incorrect amendments to ENA's configuration, which may result in processes not starting or database corruption. This may only be identified through examination of ENA log files. when unsure of why ENA has failed, please contact Entuity Support.