Applicable to ENA v18.0 P03
What is BMC Helix?
Helix is BMC's cloud-based platform that provides SaaS-like functionality across the entire BMC product suite. It is built on containerization and microservices to allow multi-tenancy, quick provisioning of instances, feature roll-out, and provides customer access via a simple web portal.
Whereas TrueSight is BMC's on-premises version, Helix is BMC's cloud version. It negates the need for TSOM servers to be installed. Instead, it ingests monitoring data directly from the PATROL agent, and events via API.
How does the ENA integration with BMC Helix work?
The ENA integration with BMC Helix pushes events and data to Helix as a custom Helix event class.
Each event will enable the user to cross-launch into the ENA UI.
Users can build dashboards in Helix with data that has been pushed from the ENA servers via the BMC PATROL agent.