Archived - How do I manage user accounts? (ENA v17.0 P05 to Entuity v20.0)

To create a user account

To change a user's password

To specify the security settings of a user account

To expire the passwords of all users in a selected group

To delete a user account

To edit the groups to which a user belongs

To assign permissions to a user account

To unlock a locked user account

To reset the settings of all users in a selected group to the global settings

A user account is the means by which a user can access Entuity's functionality. You are only required to add users when configured for internal authentication.

To create a user account:

A newly created user account consists of a username, password, and membership of the All Users user group.

1. In the Main Menu, click Administration.
2. Click Account Management to open the Account Management page.
3. In multi-server environments, select the server for which you want to create an account.
4. Under the Users tab, click Add.
   
   
   
   
5. This will open the Add User window.
   
   
   
   
6. Enter the desired username and password, and then confirm the password. Usernames must not include any of the following characters:
   
   :;\',<>"/
   
   Email addresses that contain the @ character are valid.
7. Click OK to save the details, and click OK to close the confirmation window.

To change a user's password:

You can change user account passwords if you are an Administrator:

1. In the Main Menu, click Administration.
2. Click Account Management to open the Account Management page.
3. In multi-server environments, select the server on which you want to change the user's password.
4. Under the Users tab, select the user account for which you want to change the password.
5. Click Change Password to open the Change Password for [username] window.
   
   
   
   
6. Enter the desired new password, and then confirm the new password.
   
   
   
   
7. Click OK to save the new password, or Cancel to keep the existing password. A new password will come into effect the next time the user logs into Entuity.
8. Click OK to close the confirmation window.

To specify the security settings of a user account:

You can specify the security settings of user accounts to meet your requirements. You can specify these on a global level or on an individual user level.

Global:

1. Navigate to the Account Management page.
2. Under the Global Settings tab, click User Settings.
   
   
   
   
3. This will open the User Setting window. You can override these global user settings on an individual user level.
   
   
   
   
4. Specify the security settings you would like.
   • under the Global User Settings tab, you can:
     • tick the Timeout after box and specify the number of minutes of inactivity after which users will be logged out.
     • tick the Lock account after box and specify the number of failed login attempts after which user accounts will be locked. If you tick this box, you can then below it specify after how many minutes the user accounts will be unlocked.
     • tick the Maximum password age box and specify the number of days after which a new password is required. If you tick this box, you can then below it specify how many days in advance of this expiration date you want to warn users.
   • under the Additional Options tab, you can:
     • tick the Update existing users to use global settings box to update existing users with these global settings. Note, this will not override user specific settings (see Individual section below). If left unticked, the global settings will only be applied to new users.
5. Click OK to save the new settings, or click Cancel to keep the existing settings. Click OK to close the confirmation window.
6. Under the Global Settings tab, click Password Complexity Settings.
   
   
   
   
7. This will open the Password Complexity Settings window. You cannot override these password complexity settings on an individual user level.
   
   
   
   
8. Specify the password complexity settings you would like:
   • specify the number of old passwords to be remembered that cannot be reused in the Enforce password history field (entering a minimum value of 1 and a maximum value of 10).
   • specify the minimum character length of a password in the Minimum password length field (entering a maximum value of 255).
   • specify if you want the following requirements by ticking the appropriate boxes:
     • require numeric characters.
     • require lowercase characters.
     • require uppercase characters.
     • require special characters.
   • tick the Enable one-time password on user creation box if you want to enforce a new user to change their automatically-generated password upon their first login. If ticked, the user will be forced to change to a new password upon their first login, and the user will be unable to access the rest of Entuity until they have changed their password. If unticked, they can simply log in with the automatically-generated password without being prompted to change it.
   • Click OK to save the new settings, or click Cancel to keep the existing settings. Click OK to close the confirmation window.

Individual:

1. Navigate to the Account Management page.
2. In multi-server environments, select the server on which you want to change the user account's security settings.
3. Under the Users tab, select the user account for which you want to change security settings, and click User Settings.
   
   
   
   
4. This will open the User Settings window.
   
   
   
   
5. Specify the security settings you would like. You can:
   • under the Override Global User Settings tab, tick the Override global user settings box to override the global user settings that are applied to all users. If unticked, the other options below will be unavailable because this user will inherit the global user settings.
     
     • from ENA v17.0 P09 and ENA v18.0 P01 upwards, tick the Disable Timeout box if you want the user to have no limit to the length of inactive time before they will be logged out. Ticking this option will disable the Timeout after box below.
     • tick the Timeout after box and specify the number of minutes of inactivity after which the user will be logged out.
     • tick the Lock account after box and specify the number of failed login attempts after which the user account will be locked. If you tick this box, you can then below it specify after how many minutes the user account will be unlocked.
     • tick the Maximum password age box and specify the number of days after which a new password is required. If you tick this box, you can then below it specify how many days in advance of this expiration date you want to warn the user.
   • under the User specific settings tab, tick the Account expires on box and specify the time and date on which the user's account will be locked.
   • tick the Force password change on next login box to force a password change when the user next goes to log in.
6. Click OK to save the new security settings, or click Cancel to keep the existing settings.
7. Click OK to close the confirmation window.

To expire the passwords of all users in a selected group

1. Navigate to the Account Management page.
2. Under the Groups section, select the user group for which you would like to expire all passwords. This will take effect the next time the users in the selected group each individually log in. Note, you can only select one group at a time.
3. Click Expire Passwords.
   
   
   
   
4. A confirmation window will open, click Yes to confirm, otherwise click Cancel.
   
   

To delete a user account:

1. Navigate to the Account Management page.
2. In multi-server environments, select the server from which you want to delete the user account.
3. In the Users section, select the user account you want to delete and click Remove.
   
   
   
   
4. A confirmation window will appear. Click Yes.
   
   

To edit the groups to which a user belongs:

1. Under the Users tab on the Account Management page, select the user for whom you would like to edit group membership, and click Edit Groups.
   
   
   
   
2. This will open the Edit User Membership: <user> window.
   
   
   
   
3. Using the arrow buttons, select and move the user groups between the Available groups column and the Member of column.
4. Click OK to save your changes, otherwise click Cancel.

To assign permissions to a user account:

You can tailor the permissions of a user profile to the role of the user. You assign permissions to a user account through that user's membership of user groups. Please see this article for help and information on assigning permissions to user groups.

To unlock a locked user account:

1. Under the Users tab on the Account Management page, select the locked out user account you want to unlock.
2. The Unlock User button will appear. Click it to unlock the user account.

To reset the settings of all users in a selected group to the global settings:

1. Under the Groups tab on the Account Management page, select the user group for which you would like to reset the settings to the global settings. Note, resetting to global settings does not reset the user specific settings.
2. Click Reset User Settings. A confirmation window will open, click Yes to reset the settings of all users in the selected group to the global settings, otherwise click Cancel.