Event suppression enables you to prevent Entuity from raising events against managed objects. This would also impact on incidents associated with those events.
There are two ways in which you can suppress events:
- Via an individual object's context menu.
- Via Event Administration. This is appropriate if you want to apply system-wide rules.
To suppress events on a device via its context menu:
- Navigate to the object against which you would like to apply event suppression. You can do this from anywhere in the UI (e.g. in the Explorer, breadcrumbs or via a dashlet).
- Right click the object to open its context menu and click Suppress Events. The Event Suppression dialog will open.
- The Events field allows you to select which event types you want to suppress. By default Entuity creates a rule that suppresses all events on that device, and its sub-components, with a start date of now and no end date.
- In Interval, configure the time period for which the event is suppressed. It's possible to specify a time period to suppress events by enabling Suppress Events during the following time period.
- Switch on the Outside above time period to inverse the time scheduled in the Suppress Events during the following time period field. E.g., if you have set a rule to only be applied on a Sunday, when the Outside above time period is switched on, the rule would be applied to all days except for a Sunday.
- In Reason, enter a meaningful reason for why events are suppressed. Entuity recommend you enter full details of the reason to help others maintain the system at a later date.
- Click DONE. Entuity displays a dialog indicating the success or failure of your attempt to suppress events. When successful you can view, edit and remove the suppression rules through the Suppression Rules page.
To suppress events via Event Administration:
You can manage event suppressions from the Administration page. For more information, see How do I manage Event Suppression rules?