Archived - Incidents Summary dashlet

This article has been superseded by Entutiy v22.0. Please see this article for the latest help and information on this topic.

To add an Incidents Summary dashlet to a custom dashboard

To view further information about the incidents on the selected managed object

To configure the information that is displayed on the dashlet pie chart

The Incidents Summary dashlet displays a pie chart of the incidents by severity level on the selected managed object.

The Incidents Summary dashlet is applicable to any managed object on your network.

To add an Incidents Summary dashlet to a custom dashboard:

1. When adding a dashlet to a new custom dashboard or editing an existing custom dashboard, follow the instructions for adding a dashlet, select Incidents Summary in the Select Dashlet Type, and click Next.
2. The Create Dashlet form will slide in on the right.
   
   
   
   
3. Enter a name for your dashlet in the Name field.
4. You can then choose the source of the data to be displayed in the dashlet.
   • If you want this dashlet to source its data from the context of its parent dashboard, select Dashboard. You can see the context of the parent dashboard in the Dashboard Context field at the top of the form.
   • If you want this dashlet to source its data from another dashlet in this current dashboard, select Dashlet.
   • If you want this dashlet to source its data from a specific managed object on your network, select Fixed Object. You can then click Browse to an object to search for the managed object in Explorer, or drag into the box your desired managed object in from another browser window.
5. Specify if you want the chart legend to be displayed in the Show Legend field. If switched on, you can then decide if you want the legend to display percentages in the Show Percentages field.
6. Click the Advanced Settings field to open the Advanced Settings form.
   
   
   
   
   1. Choose whether you want to hide the title of the dashlet in the Hide Title Bar field. If selected, the dashlet's Overflow Menu will also be hidden, but in the Promote Menu Options field you can then choose if you want to display the options in the dashlet's Overflow Menu in the overall dashboard's Overflow Menu.
   2. Choose whether you want the dashlet to automatically refresh in the Auto Refresh field. By default this is set to On.
   3. Click Done in the top right of the form to save and return to the Create Dashlet form, otherwise click Cancel.
7. Click Done in the top right of the form, otherwise click Cancel.

To view further information about the incidents on the selected managed object:

1. Click any of the segments in the dashlet pie chart to open the Incidents dashboard for the selected object.

To configure the information that is displayed on the dashlet pie chart:

1. Click on the incident severity levels in the legend to display or hide them in the dashlet pie chart as you want.