The Service Delivery Summary report aggregates the behavior of all services in a chosen View and displays (by default) a summary of the previous 31 days.
Service Delivery Summary report details:
|Aggregate Daily Services Status||aggregates the daily service status within the All Objects View for, br (by default) the previous 31 days.|
|Number of services that were available for % of day.||ENA identifies the level of availability for each service on each day of the reporting period. This perspective groups these services by percentage of availability into one of five groups, e.g. below 50%, 50%-70%, and represents them through a stack chart.|
To run a Service Delivery Summary report:
- In the Main Menu, click Reports.
- This will open the Reports page. Click Service Reports.
- This will open the Service Reports page. Click Service Delivery Summary.
- This will open the Service Delivery Summary Options page.
- If you want to reuse previously saved report values, select it in the Use saved values dropdown field.
- Specify the format of the report in the Report format field.
- Specify the View against which the report is to be run in the Please select a View dropdown field.
- Specify if you want the Report Period to be a Recent period or across a Range.
- Click Save to save your report values, Run to run immediately, or click Cancel.