Managed Assets (including adding, modifying, deleting and troubleshooting assets)

Introduction to the Managed Assets page

To add a single device to your network

To add a device with the same settings as one already added

Associated assets

To modify an asset

To delete an asset

To troubleshoot failed or pending assets

Introduction to the Asset Management page:

From the Asset Management page, you can view information about the assets under management on the selected server. You can also add, modify, delete, and troubleshoot your managed assets.

The Asset Management page is divided into two sections:

• Summary bar at the top of the page
• Managed Assets table at the bottom of the page

Summary bar:

The Summary bar provides high-level information about the assets under management. It is collapsible by using the small arrow in the top-right, if you want to provide more space for the table beneath it.

The Summary bar is made up of two sections:

• License Consumption:
  Details how many license credits of each type have been consumed from the available pool for the selected server. For more information on licensing in Entuity, see this article.
   
• Asset Management Levels:
  A pie chart displaying the number of assets under management (Full, Basic, Inventory).

Managed Assets table:

The Managed Assets table lists the managed assets on the selected server and provides details about each asset. You can configure the columns in the table to control the display of information. Click the asset name in the table to access the Summary dashboard for that asset.

The Managed Assets table provides the following information.

You can also filter on any or all of the columns in this table by clicking Edit Filter from the Overflow Menu. 

The Filter Columns form is displayed.

For more information on configuring, filtering, multi-selecting on, or exporting tables in Entuity, see this article.

To add a single device to your network:

1. On the Managed Assets tab of the Asset Management page, click Add Assets at the top of the tab or from the Overflow Menu.
   
   
   
   The Add Asset form is displayed.
   
   
   
   From this form, you can add the following types of device:
   • custom device
   • network device, under full or basic management
   • SD controller
   • server asset
   • storage device
   • VM platform

Note on adding devices with duplicate names:

As of Entuity v23.0 P02 upwards, Entuity supports adding network devices with duplicate device names, but only if the Display Name Using field value is set to System Name for each device, and if the device IP addresses are different. 

The exception to this rule is if a device(s) remains in the queue because it failed to be added. In this situation, the device in the queue can have the same name as a device that you've already added through Asset Management. You can check the queue status of a newly added device with the Entuity RESTful API. For more information, see this article.

To add a device with the same settings as one already added:

From the Asset Management page, you can add an asset with the same settings as one that has already been added:

1. Find and select the asset in the table that is similar to the one you want to add.
2. Right-click to open the Context Menu, and click Add Another Like This.
   The Add Asset form is displayed, with most fields populated with the information from the originally selected asset.
   
   
    
3. Enter values in the following fields, as needed: 
   • Polled Name/IP Address - specify the device name (which must be resolvable on the Entuity server) or IP address that Entuity uses to poll the device.
   • Credential - if the original asset uses a local credential, then these details are not preserved, and you must re-enter the credentials. If the original asset uses a shared credential set, this credential set is preserved, and you do not need to make any changes.
4. Click Done to save your changes. Otherwise, click Cancel.
   The new asset is now displayed in the table on the Asset Management page.

Associated assets:

Virtual machines, Meraki devices, Viptela devices and wireless APs are now first discovered as candidate associated assets, which must then be put under management in order to fully manage them. For more information on the licensing required for associated assets, see this article.

1. To view associated assets, select the managing device in the table (for example, a cloud controller or VM platform), and either click the blue number in its Associated Assets column or select Show Associated Assets from the Overflow Menu or right-click Context Menu.
   
   
   
   The Associated Assets on [selected device] page is displayed, providing a table that lists the associated assets and their details.
   
   
    
2. Review the number of associated licenses that are used and available in the top-right of the page. 
   From Entuity v19.0 P02 upwards, 'Unlimited' is displayed if a license with an unlimited associated device license key is installed.
3. Select an associated asset and, based on the available licensing, click Manage Asset(s) or Unmanage Asset(s) at the top of the page, or from the Overflow Menu.

From Entuity v19.0 P02 upwards, you can filter the Managed Assets table on the Asset Managment page so that it displays only new managed assets that have associated assets. You can do this by clicking Show New Associated at the top of the Managed Assets tab, or from the Overflow Menu.

The table then updates to display only the new managed assets that have associated assets.

To modify an asset:

You might want to modify an asset and its attributes when:

• setting CLI access.
• the read community string on a device has changed.
• a device is successfully polled only intermittently.
  • in this case, you could extend SNMP timeout and retry values.
• a managed device has been replaced and the new device has inherited the old IP address.
  • in this case, the device is under management but it might be using e.g. a different version of SNMP, or a different vendor file.

1. From the table on the Asset Management page, select the asset(s) that you want to modify, and click Modify Asset at the top of the Managed Assets tab, or from the Overflow Menu or right-click Context Menu. 
   By selecting multiple assets, you can apply changes in bulk, including applying credentials to multiple assets at the same time.
   
   
   
   The Modify Asset form is displayed
   
   
    
2. Edit the same fields as when adding an asset (see above). 
   Note, you can't change the Asset Category of a device (but from Entuity v20.0 P04 upwards, you can change the Asset Category for a Ping Only device.).
3. Click Done to save your changes. Otherwise, click Cancel.

To delete an asset:

1. From the table on the Asset Management page, select the asset(s) that you want to delete, and click Delete Asset at the top of the Managed Assets tab, or from the Overflow Menu or right-click Context Menu.
   
   
    
2. At the confirmation window that is displayed, click Yes to confirm the deletion. Otherwise, click No.
   
   

To troubleshoot failed or pending assets:

Under the Managed Assets tab of the Asset Management page, you can find the table of assets that you have added.

• If an asset displays 'Failed' in the Managed Since column and 'Failed/Pending' in the Mgmt Level column of the table, it means the asset is in the process of being added. proliferate is still working on it, and a StormWorks object has not yet been created for the asset.
• If you have added a device and its status is down in the table:
  • the device could be down
     or:
  • Entuity has failed to communicate with the device because the credentials are incorrect.
    
    Best practice is to look at events for this device and also (in the case of, for example, Meraki devices) check the virtualization logs.

For an associated Meraki device (that is associated to a Meraki Cloud Controller) to move from 'Pending' to 'Managed' status, the associated Meraki device must have a populated Name value. Although the device Name does not necessarily need to be assigned on the Controller for that device to exist, in Entuity it is insufficient that just the Mac and Serial are populated -  the Name must also be assigned.