Managed Assets (including adding, modifying, deleting and troubleshooting assets)

Introduction to the Managed Assets page

To add an asset to your network

To add a device with the same settings as one already added

Associated assets

To modify an asset

To delete an asset

To troubleshoot failed or pending assets

Introduction to the Managed Assets page:

From the Managed Assets page, you can see information about the assets under management on the selected server. You can also access the following functionality from the Overflow Menu and the buttons at the top of the tab.

The Managed Assets page is divided into two sections:

• Managed assets summary bar at the top of the page.
• Managed assets table at the bottom of the page.

Summary bar:

The summary bar provides high-level information about the assets under management. It is collapsible via the small arrow in the top right, if you want to provide more space for the table beneath it.

• License Consumption:
  Details how many license credits of each type have been consumed from the available pool for the selected server. For further help and information on licensing in Entuity, please see this article.
  
  
• Asset Management Levels:
  A pie chart displaying the number of assets under management (Full, Basic, Inventory).

Managed assets table:

The table of managed assets on the selected server, providing the following information about each asset. You can configure the columns in the table to display the information as best suits you. Click on the asset name to access the Summary dashboard for that asset.

You can also filter on any or all of the columns in this table via the Edit Filter option in the Overflow Menu. This will open the Filter Columns form:

For further help and information on configuring, filtering, multi-selecting on or exporting tables in Entuity, please see this article.

To add a single device to your network:

1. On the Managed Assets page, click Add Assets at the top of the page or from the Overflow Menu.
   
   
   
   
2. This will open the Add Asset form.
   
   
   
   From this form, you can add the following types of device:
   • custom device.
   • network device, under full or basic management.
   • SD controller.
   • server asset.
   • storage device.
   • VM platform.

To add a device with the same settings as one already added:

From the Asset Management page, you can add an asset with the same settings as one that has already been added. To do so:

1. Find and select the asset in the table that is similar to the one you would like to add. Right-click to open the Context Menu, and click Add Another Like This.
   
   
   
   
2. This will open the Add Asset form, the fields for which will be specified as they are for the originally-selected asset, with the exception of the following fields:
   
   • Polled Name/IP Address - specify the device name (which must be resolvable on the Entuity server) or IP address that Entuity uses to poll the device.
   • Credential - if the original asset used a local credential then these details will not be preserved, and you will need to re-enter the credentials. If the original asset used a shared credential set, this will be preserved.
3. Once you have specified the parameters of the asset, click Done in the top right of the form, otherwise click Cancel.

Associated assets:

Virtual machines, Meraki devices, Viptela devices and wireless APs are now first discovered as candidate associated assets, which must then be put under management in order to fully manage them. Please see this article for further help and information on the licensing required for associated assets.

1. To see associated assets, find the managing device (e.g. a cloud controller or VM platform) in the table and click the number in blue in the Associated Assets column, or select Show Associated Assets from either the Overflow Menu or the right-click Context Menu.
   
   
   
   
2. This will open an Associated Assets page, titled Associated Assets on [selected device]. This page displays a table of the associated assets and details thereof. In the top right, you can see the number of associated licenses used and available. From Entuity v19.0 P02 upwards, 'Unlimited' will be displayed if a license with an unlimited associated device license key is installed.
   
   
   
   
3. From this page, you can select an associated asset and either Manage Asset(s) or Unmanage Asset(s), via the buttons at the top of the page or the Overflow Menu.

From Entuity v19.0 P02 upwards, you can click the Show New Associated button at the top of the page or via the Overflow Menu to filter the table so that it displays only new managed assets that have associated assets.

The table will then display only the new managed assets that have associated assets:

To modify an asset:

You may want to modify an asset and its attributes, for example when:

• setting CLI access.
• the read community string on a device has changed.
• a device is successfully polled only intermittently.
  • in this case, you could extend SNMP timeout and retry values.
• a managed device has been replaced and the new device has inherited the old IP address.
  • in this case, the device is under management but it might be using e.g. a different version of SNMP, or a different vendor file.

1. From the table, select the asset(s) that you want to modify and click Modify Asset at the top of the page, or via the Overflow Menu or right-click Context Menu. By selecting multiple assets, you can apply changes in bulk, including applying credentials to multiple assets at the same time.
   
   
   
   
2. This will open the Modify Asset form, from which you can edit the same fields as when adding an asset (see above). You cannot change the Asset Category of a device (but from Entuity v20.0 P04 upwards, you can change the Asset Category for a Ping Only device.
   
   
   
   
3. Click Done in the top right to confirm and save your changes, otherwise click Cancel.

To delete an asset:

1. From the table, select the asset(s) that you want to delete and click Delete Asset at the top of the page, or via the Overflow Menu or right-click Context Menu.
   
   
   
   
2. A confirmation window will open asking if you want to delete the asset or assets.
   
   

To troubleshoot failed or pending assets:

Under the Managed Assets tab of the Asset Management page, you can find the table of assets that you have added.

• If an asset displays 'Failed' in the Managed Since column and 'Failed/Pending' in the Mgmt Level column, it means the following:
• Pending - the asset is in the process of being added. proliferate is still working on it and it a StormWorks object has not yet been created for it.
• If you have added a device and its status is down in the Managed Assets table:
  • the device could be down, or
  • Entuity has failed to communicate with the device because the credentials are incorrect.
    
    In this case, it is recommended that you look at events for this device and also (in the case of e.g. Meraki devices) check the virtualization logs.

For an associated Meraki device (that is associated to a Meraki Cloud Controller) to move from 'Pending' to 'Managed' status, the associated Meraki device must have a populated Name value.  Although the device Name does not necessarily need to be assigned on the Controller for that device to exist, in Entuity it is insufficient that just the Mac and Serial are populated, the Name must also be assigned.