Outages report

To run an Outages report

The Outages report provides a summary of outages. This report lists all devices that have been down in the previous 24 hours, for the selected server's/servers' View.

The report displays the following information:

• for each device, the total time of the outage during the reporting period and also during prime time within the reporting period.
• for each device outage, the length of that outage and also the length of that outage that occurred within prime time.
• listed items sorted by device name, with a secondary sort on server name.

For information on how Entuity determines uptime and reachability, please see this article.

To run an Outages report:

1. In the Main Menu, click Reports.
2. This will open the Reports page. Click Availability Reports.
3. This will open the Availability Reports page. Click Outages Report.
4. This will open the Outages Report Options page.
5. If you want to reuse previously saved report values, select it in the Use saved valuesdropdown field.
6. Specify the format of the report in the Report format field.
7. Specify the View against which the report is to be run in the Please select a View dropdown field. From ENA v18.0 P06 upwards, you can drag Views into this field from the Drop Box.
8. Specify the device against which the report is to be run in the Please select a device dropdown field.
9. ENA v18.0 GA upwards: Tick the Use Maintenance box if you want the report to ignore outages during times specified by the Maintenance schedule.
10. Specify if you want the Report Period to be a Recent period or across a Range.
11. Specify the time within the reporting period for which the report is applicable in the Prime Time fields, e.g. between 09:00 and 17:00 each day.
12. ENA v17.0 P08 upwards: Specify the time zone to which you want the reporting period to apply. By default, this is set to None, which means that the time zone of the host/consolidation server is used.
13. Click Save to save your report values, Run to run immediately, or click Cancel.