OS Services dashboard

Introduction

Service State vs Service Status

For a View/Subview

For a Windows or Linux OS server device

Introduction:

The OS Services dashboard shows you details of the OS Services on your Windows, Linux, and (from Entuity v23 upwards) Solaris server devices. The dashboard shows the states of, and the associated events and incidents for, the OS Services.

This dashboard is applicable to Views and individual Windows, Linux, and Solaris OS servers.

For more information on OS Service monitoring in Entuity, see this article.

Service state vs service status:

Windows, Linux, and Solaris OS Services can return the following:

Service states:

• Stopped - this is the default.
• Running
• Starting/Stopping
• (Linux or Solaris OS only) - Status Issue (dead)

Service statuses:

• Down (not found/null) - this is the default.
• OK (active)
• (Linux or Solaris OS only) Inactive (loaded but not actively prepped. With this status, the service is dead and cannot be started.

Note regarding non-admin user access to the individual OS services being monitored:

If a non-admin user has normal (basic) 'Read' permissions for an OS service, then Entuity will be able to see the service and correctly populate the Service State, Service Status and Service Start Mode data.

For Solaris OS service monitoring, the user must have read access under the following directories:

• /usr
• /etc

In addition, if a non-admin user is used for Solaris OS Service monitoring, the user must be assigned the Service Management or Service Operator profile. If profiles aren't used, the user must be assigned the solaris.smf.manage and solaris.smf.modify authorizations. For more information about rights profiles and authorizations, see the documentation for your Solaris server.

For a View/Subview:

• OS Services - this is a Table dashlet. This details the OS services contained within the View. For each OS service, this shows the service display name, display name, OS hostname, service state, service status, and operating system name.
• OS Services Incidents - this is an Incidents List dashlet. This lists the incidents on the OS services on within the View.
• OS Services States - this is a Pie Chart dashlet. This pie chart provides breakdown of the OS services by their service state, as detailed above.

For a Windows or Linux OS server device:

• OS Services - this is a Table dashlet. This details the OS services on the selected Windows or Linux server. For each OS service, this shows the service display name, display name, OS hostname, service state, service status, and operating system name.
• OS Services Incidents - this is an Incidents List dashlet. This lists the incidents on the OS services on the selected Windows or Linux server.
• OS Services Events - this is an Events List dashlet. This lists the events on the OS services on the selected Windows or Linux server.
• OS Service States - this is a Pie Chart dashlet. This pie chart provides breakdown of the OS services by their service state, as detailed above.